Customize at FREM

Design to Delivery: How It Works

At Frem, you work directly with the design house and manufacturer—no middlemen, no delays, no markups. We handle everything in-house, from concept to finished product, ensuring speed, consistency, and quality.

Benefits of Custom Orders

No Middlemen

Direct communication with designers and manufacturers for better quality control.

In-House Production

Complete control from concept to delivery ensures consistency and speed.

Ongoing Partnership

We support you beyond delivery with reorders and seasonal collections.

OUR WORK PROCESS

Follow our streamlined 7-step process to bring your vision to life

Step 1 1 week

Discovery & Brief

We start by understanding your goals—style, materials, budget, and target audience. This sets a clear foundation for your project.

Step 2 1 week

Design & Development

Our in-house design team researches trends and creates sketches or CAD renderings. Choose to develop a new concept or customize an existing Frem design.

Step 3 2 weeks

Pre-Production Approval

Once the design is finalized, you’ll receive a Pre-Production (PP) Sample for approval. After confirming details and placing a 30% deposit, production is scheduled.

Step 4 1 week

Sampling

We quickly produce and deliver your samples—so you can touch, test, and review before full production begins. Please check the below table for minimum order requirements.

Step 5 3 weeks

Production

Your order is produced in our trusted facilities with strict quality control at every stage.

Step 6 1 week

Packaging & Delivery

We handle packaging to match your brand—from eco pouches to custom gift boxes. Finished goods are shipped directly to your destination.

Step 7 1 week

Ongoing Support

We stay involved after delivery—assisting with reorders, seasonal collections, and corporate gifting programs.

Customized item requirements

Please review the minimum order quantities and production timelines for our customized jewelry items.

Type of Product	Minimum Order Quantity	Duration
Custom Earrings	120 units	45-60 days
Custom Necklace	120 units	45-60 days
Custom Bracelets	120 units	45-60 days
Custom Rings	120 units	45-60 days
Custom Anklets	120 units	45-60 days
Custom Canvas Tote Bag	360 units	60-90 days
Custom Jewelry Box	360 units	60-90 days

Before/after

Swipe to see our customized products

Before

After

Terms of Service

Last updated: August 8, 2025

Welcome to shopfrem.com (the “Website”), operated by FREM Wholesale (“FREM,” “we,” “us,” or “our”). These Terms of Service ("Terms") govern your use of our Website and any services, transactions, communications, or content available through it (collectively, the “Services”). Please read these Terms carefully. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. DESCRIPTION OF SERVICES

FREM Wholesale provides wholesale buyers with access to product information, ordering, account creation, communication tools (including SMS), and other features designed to support business purchasing. All services are subject to change without notice.

2. ELIGIBILITY

You must be at least 18 years old and capable of entering into a legally binding agreement. By using the Website, you represent and warrant that you meet all eligibility requirements.

3. ACCOUNT REGISTRATION

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information. You are responsible for safeguarding your login credentials and for all activity on your account.

4. WHOLESALE TERMS

Access to wholesale pricing and products is restricted to approved wholesale customers. Eligibility may require submission of business credentials, such as a resale certificate or tax ID.

5. INTELLECTUAL PROPERTY

All content, design, text, graphics, logos, icons, images, software, and other materials on the Website are the property of FREM or its licensors and are protected by intellectual property laws. You may not use, copy, reproduce, or distribute any materials from the Website without our prior written consent.

6. USER SUBMISSIONS

By submitting any content (e.g., reviews, feedback, photos), you grant FREM a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, display, and distribute that content. You represent that your submissions do not violate the rights of any third party.

7. PROHIBITED CONDUCT

You agree not to:

Use the Website for unlawful purposes
Attempt to access restricted areas without authorization
Upload harmful or illegal content
Interfere with Website functionality
Misrepresent your identity or business credentials
Use bots or automated systems to extract data

8. SMS & COMMUNICATIONS

By providing your phone number, you consent to receive SMS messages from us via platforms such as Attentive. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. For more information, see our Messaging Privacy Policy.

9. THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services that are not owned or controlled by FREM. We are not responsible for the content, policies, or practices of any third-party sites.

10. DISCLAIMERS

Our Website and Services are provided “as is” and “as available.” We do not guarantee uninterrupted access, accuracy, or completeness. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, FREM will not be liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim related to your use of the Website shall not exceed the amount paid to us in the previous 12 months.

12. TERMINATION

We reserve the right to terminate or suspend your access to the Website or your account at our sole discretion, without notice, for any reason including violation of these Terms.

13. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in New York County, New York.

14. CHANGES TO TERMS

We may modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes constitutes your acceptance.

15. CONTACT

If you have questions about these Terms, contact us at: FREM Wholesale
Email: hello@shopfrem.com / Website: https://shopfrem.com